Couriers and Postal Deliverers

What the job involves

• Sorting and sequencing items for delivery
• Delivering mail, parcels, documents and other items to customers' premises and mailboxes
• Receiving orders for deliveries from customers
• Collecting signatures and charges for cash-on-delivery orders
• Issuing and collecting receipts for pick-up and delivery items
• Keeping records of items received and delivered
• Maintaining walk books, directories, mail counts, equipment maintenance logs and other delivery records
• Loading and unloading mail conveyances and internal mail handling equipment
• Assisting with receipting inward mail, checking wrongly addressed, missorted, undelivered and redirected mail, and processing freepost and underpaid mail

Key values of workers in Couriers and Postal Deliverers

• Support

  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

• Working Conditions

  Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

• Independence

  Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

• Achievement

  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

• Recognition

  Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Top skills required for workers in Couriers and Postal Deliverers

• Speaking

  Talking to others to convey information effectively.

• Time Management

  Managing one's own time and the time of others.

• Reading Comprehension

  Understanding written sentences and paragraphs in work-related documents.

• Writing

  Communicating effectively in writing as appropriate for the needs of the audience.

• Critical Thinking

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.