Australian university ratings and rankings 2019/2020
The section below provide a series of ratings and insights across a range of indicators. On the premise that no institution is superb at everything, these
rankings are high-level indicators and should be used to gain comparative insights into the varying strengths and characteristics of each institution.
This rating looks at the proportion of students who were satisfied with the support they received from their institution. It is based on the extent to which students felt they received
support to settle into study; experienced efficient enrolment and admissions processes; felt orientation activities were helpful; and found administrative staff and services, career
advisers, academic or learning advisers, counsellors, financial advisers and health services to be available and helpful.