Type of institution: TAFE Institute Level: Vocational Education and Training (VET) CRICOS:
This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Structure
9 units: 5 core
4 elective
Subjects
Communicate and work in health or community services
Be an effective volunteer
Participate in workplace health and safety
Identify and respond to children and young people at risk
Interact effectively with others at work
Comply with infection prevention and control policies and procedures
Work with diverse people
Promote Aboriginal and/or Torres Strait Islander cultural safety
Promote and provide healthy food and drinks
Work within a community development framework
Provide basic emergency life support
Use strategies to respond to routine workplace problems
Ensure the health and safety of children
Read and respond to routine workplace information
Calculate with whole numbers and familiar fractions, decimals and percentages for work
Use routine strategies for work-related learning
Use digital technology for routine workplace tasks
Organise and complete daily work activities
Provide first point of contact
Write routine workplace texts
Manage personal stress in the workplace
Attend to daily functions in home based child care