Certificate III in Business - BSB30120

Type of institution: TAFE Institute
Level: Vocational Education and Training (VET)
CRICOS: 03041M

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.Licensing/Regulatory InformationNo licensing, legislative or certification requirements apply to this qualification at the time of publication.

Subjects

• Maintain business to business relationships
• Use digital technologies to communicate in a work environment
• Retrieve information from records
• Process financial transactions
• Interpret and apply medical terminology appropriately
• Work in a team
• Support personal wellbeing in the workplace
• Manage patient recordkeeping system
• Identify business risk
• Design and produce business documents
• Collect and record data
• Maintain patient records
• Assist with maintaining workplace safety
• Articulate, present and debate ideas
• Protect own personal online profile from cyber security threats
• Develop and present business proposals
• Participate in sustainable work practices
• Maintain business resources
• Assist with customer difficulties
• Use business software applications
• Organise schedules
• Use knowledge management systems
• Deliver and monitor a service to customers
• Design and produce spreadsheets
• Write simple documents
• Purchase goods and services
• Research and develop business plans
• Develop self-awareness
• Apply infection prevention and control procedures to own work activities
• Process payroll
• Prepare and process medical accounts
• Process customer complaints
• Apply the principles of confidentiality, privacy and security within the medical environment
• Undertake project work
• Support effective workplace relationships
• Use inclusive work practices
• Maintain financial records
• Provide ICT advice to clients
• Support marketing and promotional activities
• Contribute to continuous improvement
• Control records
• Handle receipt and dispatch of information
• Respond to the service needs of customers and clients with disability
• Record stakeholder interactions
• Securely manage personally identifiable information and workplace information
• Identify and report online security threats
• Apply critical thinking skills in a team environment
• Maintain business records
• Create electronic presentations
• Use social media and online tools
• Organise personal work priorities
• Engage in workplace communication
• Assist in controlling stocks and supplies
• Organise workplace information
• Advise on products and services
• Use digital technologies to collaborate in a work environment

Study information

Graduate Diploma in Business

University of Canberra

Bachelor of Business Administration (Honours)

The Australian National University (ANU)

Graduate Diploma of Business Administration

Excelsia University College

Master of Actuarial Science

The University of Melbourne

Graduate Certificate in Business (Public Sector Management)

Queensland University of Technology (QUT)

Bachelor of Business / Bachelor of Commerce

University of Newcastle