Certificate III in Business - BSB30120

Type of institution: TAFE Institute
Level: Vocational Education and Training (VET)
CRICOS: 03041M

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.Licensing/Regulatory InformationNo licensing, legislative or certification requirements apply to this qualification at the time of publication.

Subjects

• Maintain business to business relationships
• Use digital technologies to communicate in a work environment
• Retrieve information from records
• Process financial transactions
• Interpret and apply medical terminology appropriately
• Work in a team
• Support personal wellbeing in the workplace
• Manage patient recordkeeping system
• Identify business risk
• Design and produce business documents
• Collect and record data
• Maintain patient records
• Assist with maintaining workplace safety
• Articulate, present and debate ideas
• Protect own personal online profile from cyber security threats
• Develop and present business proposals
• Participate in sustainable work practices
• Maintain business resources
• Assist with customer difficulties
• Use business software applications
• Organise schedules
• Use knowledge management systems
• Deliver and monitor a service to customers
• Design and produce spreadsheets
• Write simple documents
• Purchase goods and services
• Research and develop business plans
• Develop self-awareness
• Apply infection prevention and control procedures to own work activities
• Process payroll
• Prepare and process medical accounts
• Process customer complaints
• Apply the principles of confidentiality, privacy and security within the medical environment
• Undertake project work
• Support effective workplace relationships
• Use inclusive work practices
• Maintain financial records
• Provide ICT advice to clients
• Support marketing and promotional activities
• Contribute to continuous improvement
• Control records
• Handle receipt and dispatch of information
• Respond to the service needs of customers and clients with disability
• Record stakeholder interactions
• Securely manage personally identifiable information and workplace information
• Identify and report online security threats
• Apply critical thinking skills in a team environment
• Maintain business records
• Create electronic presentations
• Use social media and online tools
• Organise personal work priorities
• Engage in workplace communication
• Assist in controlling stocks and supplies
• Organise workplace information
• Advise on products and services
• Use digital technologies to collaborate in a work environment

Study information

Master of Business Information Systems

The Australian National University (ANU)

Master of Arts and Cultural Management

The University of Melbourne

Bachelor of Innovation and Entrepreneurship / Bachelor of Laws (Honours)

University of Newcastle

Bachelor of Human Resource Management / Bachelor of Arts

The University of Notre Dame Australia

Master of Finance and Master of Management

Macquarie University

Tertiary Pathway Program

The University of Notre Dame Australia