Type of institution: TAFE Institute Level: Vocational Education and Training (VET)
This qualification reflects the role of administrative workers in the health industry. These workers follow known routines and procedures, taking responsibility for their own work under general supervision. They combine communication, customer service and technical skills, and use discretion and judgment to adapt and transfer their skills to different situations.No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Structure
13 units: 5 core
8 elective
Subjects
Communicate and work in health or community services
Participate in workplace health and safety
Interpret and apply medical terminology appropriately
Respond effectively to behaviours of concern
Contribute to workplace innovation
Support operational plan
Comply with infection prevention and control policies and procedures
Work with diverse people
Maintain patient records
Implement workplace information system
Retrieve information from records
Prepare and process medical accounts
Support continuous improvement systems and processes