Certificate IV in Guiding - SIT40222
TAFE NSW
Type of institution: TAFE Institute
Level: Vocational Education and Training (VET)
CRICOS: 00591E
This qualification reflects the role of individuals who use a broad range of specialist guiding skills combined with a substantial depth of subject matter knowledge to deliver tours. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.This qualification provides a pathway to work as a guide in many tourism industry sectors. Guides at this level usually conduct tours that involve multiple products, services and sites involving the management of tour logistics. They are employed or contracted by inbound tour operators, outbound tour wholesalers, local tour operators, or they may be owner-operators of small tourism or travel businesses.The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Subjects
- Coordinate and operate sustainable tourism activities
- Identify hazards, assess and control safety risks
- Manage conflict
- Sell tourism products or services
- Licence to drive a heavy rigid vehicle
- Operate commercial vehicle
- Respond to a customer in crisis
- Prepare specialised interpretive content on cultural and heritage environments
- Provide First Aid in remote or isolated site
- Provide advice on Australian destinations
- Implement and monitor environmentally sustainable work practices
- Research and share information on Australian Indigenous cultures
- Manage extended touring programs
- Participate in sustainable work practices
- Book tourism products and process documentation
- Read and write information in a language other than English
- Provide advice on international destinations
- Operate four wheel drive vehicle
- Coach others in job skills
- Operate coach/bus
- Participate in safe work practices
- Licence to drive a light rigid vehicle
- Operate tours in a remote area
- Licence to drive a medium rigid vehicle
- Develop and maintain the general and regional knowledge required by guides
- Use hygienic practices for food safety
- Access and interpret product information
- Show social and cultural sensitivity
- Provide outdoor catering
- Load touring equipment and supplies
- Lead tour groups
- Conduct oral communication in a language other than English
- Provide First Aid
- Build and maintain business relationships
- Prepare specialised interpretive content on marine environments
- Address protocol requirements
- Develop interpretive activities
- Work as a guide
- Set up and operate a camp site
- Source and use information on the tourism and travel industry
- Provide freelance services
- Allocate tour or activity resources
- Prepare specialised interpretive content on flora, fauna and landscape
- Develop in-house recreational activities
- Provide arrival and departure assistance
- Coordinate and operate tours
- Enhance customer service experiences
- Interpret aspects of local Australian Indigenous culture
- Prepare and present tour commentaries or activities
Study information
| Campus | Fees | Entry | Mid year intake | Attendance |
|---|---|---|---|---|
| Ultimo College, Main Campus | No |
|
