Advanced Diploma of Travel and Tourism Management - SIT60122
TAFE NSW
Type of institution: TAFE Institute
Level: Vocational Education and Training (VET)
CRICOS: 00591E
This qualification reflects the role of senior managers with advanced operational skills who use a broad range of travel or tourism skills, combined with specialised managerial skills and substantial knowledge of industry operations, to coordinate travel or tourism operations. They operate with significant autonomy and are responsible for making strategic business management and operational decisions.This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Subjects
- Lead diversity and inclusion
- Identify hazards, assess and control safety risks
- Provide visitor information
- Sell tourism products or services
- Contribute to cyber security incident responses
- Establish and conduct business relationships
- Develop public relations documents
- Operate commercial vehicle
- Contribute to the development of employee and industrial relations strategies
- Develop environmentally sustainable tourism operations
- Prepare specialised interpretive content on cultural and heritage environments
- Provide First Aid in remote or isolated site
- Write complex documents
- Develop a basic website for customer engagement
- Establish and maintain a work health and safety system
- Research and analyse tourism data
- Manage business risk
- Provide advice on Australian destinations
- Research and share information on Australian Indigenous cultures
- Develop culturally appropriate tourism operations
- Source airfares and issue tickets for domestic flights
- Prepare customer quotations
- Manage physical assets
- Book tourism products and process documentation
- Provide advice on international destinations
- Operate four wheel drive vehicle
- Manage revenue
- Operate coach/bus
- Maintain ethical and professional standards when using social media and online platforms
- Develop workplace policies and procedures for sustainability
- Provide specialist advice on cruises
- Design and develop marketing communication plans
- Make bookings and process documentation
- Prepare quotations
- Promote workplace cyber security awareness and best practices
- Interpret financial information
- Operate tours in a remote area
- Prepare and present proposals
- Lead and manage people
- Develop and maintain the general and regional knowledge required by guides
- Obtain and manage sponsorship
- Access and interpret product information
- Construct international airfares
- Manage volunteers
- Monitor work operations
- Provide outdoor catering
- Develop and implement marketing strategies
- Identify and manage legal risks and comply with law
- Load touring equipment and supplies
- Monitor staff performance
- Lead tour groups
- Recruit, select and induct staff
- Construct advanced international airfares
- Provide First Aid
- Prepare specialised interpretive content on marine environments
- Use a computerised reservations or operations system
- Set up and operate a camp site
- Develop and implement business plans
- Develop an ecommerce strategy
- Manage a business continuity crisis
- Source and use information on the tourism and travel industry
- Use a computerised booking system
- Prepare and monitor budgets
- Allocate tour or activity resources
- Manage projects
- Prepare specialised interpretive content on flora, fauna and landscape
- Develop tourism products
- Use social media and online tools
- Coordinate and operate tours
- Enhance customer service experiences
- Prepare and present tour commentaries or activities
- Develop and manage quality customer service practices
- Manage finances within a budget
Study information
| Campus | Fees | Entry | Mid year intake | Attendance |
|---|---|---|---|---|
| Hamilton | No |
|
