Certificate III in Aviation (Cabin Crew) - AVI30116
TAFE NSW
Type of institution: TAFE Institute
Level: Vocational Education and Training (VET)
CRICOS: 00591E
This qualification reflects the roles of cabin crew personnel performing normal and emergency cabin crew duties in support of commercial or Defence aviation operations.Cabin crew duties include applying technical and non-technical aviation skills and knowledge to cabin service and cargo operations.This qualification forms some of the requirements for certification as Cabin Crew by the Civil Aviation Safety Authority (CASA) as described in Civil Aviation Order 20.11 Emergency and life saving equipment and passenger control in emergencies.Civil and military cabin crew seeking certification should check these requirements with CASA.Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.Occupations may include:Cabin CrewCrew AttendantFlight Attendant.
Structure
- 21 units: 13 core
- 8 elective
Subjects
- Carry out beverage service on an aircraft
- Carry out aircraft business and first class meal and non-alcoholic beverage service
- Work effectively in the aviation industry
- Employ fatigue risk management practices in an aviation workplace
- Prepare workplace documents
- Provide responsible service of alcohol
- Support operational plan
- Undertake aircraft underwater escape and survival
- Maintain security awareness and vigilance in an aviation workplace
- Contribute to team effectiveness
- Provide customer service on an aircraft
- Maintain the safety of people and aircraft
- Apply and monitor aviation workplace security procedures
- Provide quality customer service
- Respond to abnormal and emergency situations in an aircraft
- Provide first aid in an aviation environment
- Provide workplace information and resourcing plans
- Apply aircraft safety procedures
- Implement aviation risk management processes
- Manage human factors in aviation operations
- Conduct in-flight retailing
- Undertake emergency response action to a security threat
- Manage and carry out pre- and post-flight cabin checks
- Operate firefighting equipment
- Provide advice about cuisine on an aircraft
- Organise personal work priorities and development
- Advise on major services and attractions at aviation destinations
- Contribute to effective workplace relationships
- Apply knowledge of the structure, products and services of an airline operator
- Apply aviation work health and safety procedures
- Provide first aid
- Provide assistance to customers
- Manage disruptive behaviour and unlawful interference with aviation
- Implement regulations and policies during aviation safety and service operations
- Lead a work team or group
- Carry out food preparation and service on an aircraft
Standard entry requirements
There are no entry requirements for this qualification.However, first aid certification, a Responsible Service of Alcohol certificate and other regulatory requirements are essential for employment.
