Customer Service Management - SITSS00035

Type of institution: TAFE Institute
Level: Vocational Education and Training (VET)
CRICOS:

Subjects

• Enhance customer service experiences
• Develop and manage quality customer service practices
• Manage conflict

Study pathways

Achievement of these units provides credit towards qualifications in tourism, travel, hospitality, events, holiday parks and resorts in the SIT Tourism, Travel and Hospitality Training Package.

Graduate Diploma of Business Analytics

Edith Cowan University ECU

Certificate IV in Business - BSB40120

Charles Darwin University

Diploma of Business Studies

CQUniversity Australia

Sydney Football Club Sport & Business Program

SEDA Group

Master of Marketing

Macquarie University

Bachelor of Business Administration

The Australian National University (ANU)