Type of institution: Registered Training Organisation
Level: Vocational Education and Training (VET)
CRICOS: 03548F

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have general management accountabilities.Individuals in these roles carry out complex tasks in a specialist field of expertise. They may undertake technical research and analysis, and will often contribute to setting the strategic direction for a work area.The qualification is suited to individuals who are responsible for the supervision and leadership of a team or work area (including by managing staff performance and making staffing decisions).Licensing/Regulatory InformationNo licensing, legislative or certification requirements apply to this qualification at the time of publication.

Subjects

  • Develop and monitor processes for the management of breaches in compliance requirements
  • Manage organisational finances
  • Lead financial strategy development
  • Develop and maintain strategic business networks
  • Manage ethical procurement strategy
  • Lead communication in the workplace
  • Manage personal and professional development
  • Manage innovation and continuous improvement
  • Provide leadership across the organisation
  • Manage business risk
  • Monitor corporate governance activities
  • Manage organisational customer service
  • Adapt organisations to enhance accessibility for people with disability
  • Support staff members with disability in the workplace
  • Lead strategic planning processes for an organisation
  • Develop workplace policies and procedures for sustainability
  • Lead innovative thinking and practice
  • Evaluate and review compliance
  • Contribute to strategic workforce planning
  • Apply critical thinking for complex problem solving
  • Establish and manage compliance management systems
  • Lead and manage organisational change
  • Contribute to records management framework
  • Manage employee and industrial relations
  • Communicate with influence
  • Lead corporate social responsibility
  • Develop organisational strategies
  • Manage program delivery
  • Facilitate stakeholder engagement
  • Develop and implement business plans
  • Develop and implement an e-commerce strategy
  • Contribute to the development of learning and development strategies
  • Ensure a safe workplace for a work area
  • Manage knowledge and information
  • Develop critical thinking in others
  • Develop business continuity plans
  • Manage budgets and financial plans
  • Manage project scope
  • Review organisational digital strategy

Standard entry requirements

Entry to this qualification is limited to those who:Have completed a Diploma or Advanced Diploma from the BSB Training Package (current or superseded equivalent versions).orHave two years equivalent full-time relevant workplace experience in an operational or leadership role in an enterprise.

Study information

CampusFeesEntryMid year intakeAttendance
ADELAIDE No
CANNINGTON No

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