Certificate III in Automotive Sales - AUR31020

Quality Automotive Training

Type of institution: Registered Training Organisation
Level: Vocational Education and Training (VET)
CRICOS:

This qualification reflects the role of individuals who perform sales-related tasks in the automotive service and repair sector.No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Subjects

Contribute to quality work outcomes in an automotive workplace
Wholesale used motor vehicle stock
Promote automotive products and services
Communicate effectively in an automotive workplace
Present, secure and support sales solutions
Provide information to customers on automotive refinishing products
Carry out cash and non-cash payment operations
Balance and secure point-of-sale terminal
Resolve routine problems in an automotive workplace
Follow point-of-sale procedures
Respond to customer needs and enquiries in an automotive workplace
Report on financial activity
Use numbers in an automotive workplace
Select and supply automotive parts and products
Coordinate visual merchandising activities
Apply sales procedures in an automotive workplace
Use business software applications
Present automotive products and services for sale
Appraise and purchase used motor vehicles for sale
Test, charge and replace batteries and jump-start vehicles
Process customer complaints in an automotive workplace
Pick and process orders
Provide vehicle technology information
Apply infection prevention and control procedures to own work activities
Develop product knowledge
Sell automotive products and services
Conduct online transactions in an automotive workplace
Maintain business image in an automotive workplace
Read and respond to automotive workplace information
Follow environmental and sustainability best practice in an automotive workplace
Determine used motor vehicle stock requirements
Provide work skill instruction
Control stock
Comply with legal requirements when selling automotive products and services
Communicate business information in an automotive workplace
Identify and plan sales prospects
Build customer relations in an automotive workplace
Identify and match uncommon automotive parts
Follow safe working practices in an automotive workplace
Conduct information sessions in an automotive workplace
Replenish stock
Carry out warehousing procedures in an automotive workplace
Receive and handle retail stock
Conduct online transactions in an automotive workplace