Certificate IV in Automotive Management - AUR40116

North Melbourne College

Type of institution: Registered Training Organisation
Level: Vocational Education and Training (VET)
CRICOS: 03266E

This qualification reflects the role of individuals who perform management roles in an automotive retail, service and repair environment.

Structure

10 units: 6 core
4 elective

Subjects

Manage a small team
Mentor in the workplace
Manage small business finances
Manage environmental and sustainability best practice in an automotive workplace
Develop work priorities
Determine retail rates for automotive products and services
Comply with legal aspects of a service and repair contract in an automotive workplace
Maintain quality processes in an automotive workplace
Maintain business image in an automotive workplace
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Maintain business technology
Build customer relations in an automotive workplace
Manage complex customer issues in an automotive workplace
Adapt work processes to new technologies in an automotive workplace
Estimate and quote automotive mechanical and electrical repairs
Lead effective workplace relationships
Conduct information sessions in an automotive workplace
Develop, present and negotiate client solutions

Standard entry requirements

This qualification may be accessed by direct entry.No licensing, legislative or certification requirements apply to this qualification at the time of publication.