Certificate III in Business - BSB30120
Joan Lawman College
Type of institution: Registered Training Organisation
Level: Vocational Education and Training (VET)
CRICOS: 03634G
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.Licensing/Regulatory InformationNo licensing, legislative or certification requirements apply to this qualification at the time of publication.
Subjects
- Maintain business to business relationships
- Use digital technologies to communicate in a work environment
- Retrieve information from records
- Process financial transactions
- Interpret and apply medical terminology appropriately
- Work in a team
- Support personal wellbeing in the workplace
- Manage patient recordkeeping system
- Identify business risk
- Design and produce business documents
- Collect and record data
- Maintain patient records
- Assist with maintaining workplace safety
- Articulate, present and debate ideas
- Protect own personal online profile from cyber security threats
- Develop and present business proposals
- Participate in sustainable work practices
- Maintain business resources
- Assist with customer difficulties
- Use business software applications
- Organise schedules
- Use knowledge management systems
- Deliver and monitor a service to customers
- Design and produce spreadsheets
- Write simple documents
- Purchase goods and services
- Research and develop business plans
- Develop self-awareness
- Apply infection prevention and control procedures to own work activities
- Process payroll
- Prepare and process medical accounts
- Process customer complaints
- Apply the principles of confidentiality, privacy and security within the medical environment
- Undertake project work
- Support effective workplace relationships
- Use inclusive work practices
- Maintain financial records
- Provide ICT advice to clients
- Support marketing and promotional activities
- Contribute to continuous improvement
- Control records
- Handle receipt and dispatch of information
- Respond to the service needs of customers and clients with disability
- Record stakeholder interactions
- Securely manage personally identifiable information and workplace information
- Identify and report online security threats
- Apply critical thinking skills in a team environment
- Maintain business records
- Create electronic presentations
- Use social media and online tools
- Organise personal work priorities
- Engage in workplace communication
- Assist in controlling stocks and supplies
- Organise workplace information
- Advise on products and services
- Use digital technologies to collaborate in a work environment
Study information
| Campus | Fees | Entry | Mid year intake | Attendance |
|---|---|---|---|---|
| MELBOURNE - Mezzanine 58 Franklin St | No |
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