Certificate IV in Business - BSB40120

Type of institution: Registered Training Organisation
Level: Vocational Education and Training (VET)
CRICOS: 02716C

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Licensing/Regulatory InformationNo licensing, legislative or certification requirements apply to this qualification at the time of publication.

Subjects

• Apply communication strategies in the workplace
• Protect big data integrity
• Coordinate business operational plans
• Develop organisational policy
• Implement customer service strategies
• Promote innovation in team environments
• Capture and store big data
• Maintain and monitor digital information and records
• Process financial transactions
• Design and produce complex spreadsheets
• Negotiate contracts
• Contribute to cyber security incident responses
• Test big data samples
• Implement continuous improvement
• Write complex documents
• Conduct international procurement
• Develop a basic website for customer engagement
• Manage personal and professional development
• Prepare operational budgets
• Administer subsidiary accounts and ledgers
• Implement and monitor environmentally sustainable work practices
• Report on financial activity
• Plan to manage a contract
• Evaluate and report on workplace sustainability
• Develop personal work priorities
• Coordinate data management
• Contribute to cyber security threat assessments
• Articulate, present and debate ideas
• Process business tax requirements
• Support staff members with disability in the workplace
• Assess marketing opportunities
• Establish and maintain payroll systems
• Support the learning and development of teams and individuals
• Develop procedures for managing big data
• Research and develop business plans
• Organise business meetings
• Develop team understanding of and commitment to sustainability
• Implement and review procedures for managing big data
• Develop workplace policies and procedures for sustainability
• Coordinate recruitment and onboarding
• Apply critical thinking to work practices
• Process payroll
• Use social media to engage customers
• Design and produce complex text documents
• Participate in organisational governance
• Select providers and develop contracts
• Support human resources functions and processes
• Promote products and services
• Apply project procurement procedures
• Undertake project work
• Develop and use emotional intelligence
• Promote workplace cyber security awareness and best practices
• Maintain security of digital devices
• Maintain financial records
• Manage contracts
• Contribute to cyber security risk management
• Analyse and present research information
• Manage personal health and wellbeing
• Apply digital solutions to work processes
• Lead personal development
• Analyse big data
• Demonstrate leadership in the workplace
• Work within compliance frameworks
• Record stakeholder interactions
• Plan procurement
• Maintain digital repositories
• Collaborate in creative processes
• Apply business risk management processes
• Build and maintain business relationships
• Implement records systems for small business
• Conduct e-procurement
• Develop and implement workplace sustainability plans
• Develop a business case for sustainability improvements
• Provide information from and about records
• Coordinate business resources
• Achieve sales results
• Undertake marketing activities
• Implement and monitor WHS policies, procedures and programs
• Use big data for operational decision making
• Review and maintain organisation’s digital presence
• Support a positive and culturally appropriate workplace culture
• Lead difficult conversations
• Coordinate workplace information systems
• Lead and facilitate a team
• Make presentations
• Present big data insights
• Conduct demand and procurement spend analysis
• Use digital technologies to collaborate in a work environment

Study information

Bachelor of Business Analytics

Macquarie University

Master of Marketing and Master of Media and Communications

Macquarie University

Graduate Diploma of Business Transformation

Edith Cowan University ECU

Master of Actuarial Studies

The Australian National University (ANU)

Master of Financial Management and Law

The Australian National University (ANU)

Bachelor of Business (Economics)

Queensland University of Technology (QUT)