Certificate IV in Business - BSB40120

Type of institution: Registered Training Organisation
Level: Vocational Education and Training (VET)
CRICOS: 02615G

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Licensing/Regulatory InformationNo licensing, legislative or certification requirements apply to this qualification at the time of publication.

Subjects

• Apply communication strategies in the workplace
• Protect big data integrity
• Coordinate business operational plans
• Develop organisational policy
• Implement customer service strategies
• Promote innovation in team environments
• Capture and store big data
• Maintain and monitor digital information and records
• Process financial transactions
• Design and produce complex spreadsheets
• Negotiate contracts
• Contribute to cyber security incident responses
• Test big data samples
• Implement continuous improvement
• Write complex documents
• Conduct international procurement
• Develop a basic website for customer engagement
• Manage personal and professional development
• Prepare operational budgets
• Administer subsidiary accounts and ledgers
• Implement and monitor environmentally sustainable work practices
• Report on financial activity
• Plan to manage a contract
• Evaluate and report on workplace sustainability
• Develop personal work priorities
• Coordinate data management
• Contribute to cyber security threat assessments
• Articulate, present and debate ideas
• Process business tax requirements
• Support staff members with disability in the workplace
• Assess marketing opportunities
• Establish and maintain payroll systems
• Support the learning and development of teams and individuals
• Develop procedures for managing big data
• Research and develop business plans
• Organise business meetings
• Develop team understanding of and commitment to sustainability
• Implement and review procedures for managing big data
• Develop workplace policies and procedures for sustainability
• Coordinate recruitment and onboarding
• Apply critical thinking to work practices
• Process payroll
• Use social media to engage customers
• Design and produce complex text documents
• Participate in organisational governance
• Select providers and develop contracts
• Support human resources functions and processes
• Promote products and services
• Apply project procurement procedures
• Undertake project work
• Develop and use emotional intelligence
• Promote workplace cyber security awareness and best practices
• Maintain security of digital devices
• Maintain financial records
• Manage contracts
• Contribute to cyber security risk management
• Analyse and present research information
• Manage personal health and wellbeing
• Apply digital solutions to work processes
• Lead personal development
• Analyse big data
• Demonstrate leadership in the workplace
• Work within compliance frameworks
• Record stakeholder interactions
• Plan procurement
• Maintain digital repositories
• Collaborate in creative processes
• Apply business risk management processes
• Build and maintain business relationships
• Implement records systems for small business
• Conduct e-procurement
• Develop and implement workplace sustainability plans
• Develop a business case for sustainability improvements
• Provide information from and about records
• Coordinate business resources
• Achieve sales results
• Undertake marketing activities
• Implement and monitor WHS policies, procedures and programs
• Use big data for operational decision making
• Review and maintain organisation’s digital presence
• Support a positive and culturally appropriate workplace culture
• Lead difficult conversations
• Coordinate workplace information systems
• Lead and facilitate a team
• Make presentations
• Present big data insights
• Conduct demand and procurement spend analysis
• Use digital technologies to collaborate in a work environment

Study information

Master of Commerce (Advanced)

The Australian National University (ANU)

Executive Graduate Certificate in Business Administration

Queensland University of Technology (QUT)

Bachelor of Human Services / Bachelor of Business

Queensland University of Technology (QUT)

Graduate Certificate in Digital Marketing

University of Canberra

Bachelor of Business/ Bachelor of Science in Psychology

University of Canberra

Master of Business Analytics

Macquarie University