Type of institution: Registered Training Organisation Level: Vocational Education and Training (VET) CRICOS: 03783F
This qualification is suited to those working as administrators and project officers. In this role, individuals use welldeveloped skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.Licensing/Regulatory InformationNo licensing, legislative or certification requirements apply to this qualification at the time of publication.
Structure
10 units: 1 core
9 elective
Subjects
Protect and use innovative designs
Promote innovation in a team environment
Design and develop complex text documents
Report on financial activity
Implement customer service standards
Review and maintain a website
Undertake marketing activities
Design databases
Promote products and services
Make a presentation
Produce complex desktop published documents
Protect and use intangible assets in small business
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Maintain business technology
Protect and use new inventions and innovations
Address customer needs
Identify risk and apply risk management processes
Coordinate business resources
Use and respect copyright
Organise meetings
Develop and use complex spreadsheets
Implement and monitor environmentally sustainable work practices
Protect and use brands and business identity
Provide information from and about records
Undertake project work
Analyse and present research information
Work effectively in a business continuity context
Develop teams and individuals
Establish networks
Coordinate implementation of customer service strategies