Ticket Salespersons

What the job involves

• Receiving customers' requests, accepting payments, collecting fares from passengers, and issuing tickets, receipts and change
• Answering inquiries about charges, routes, schedules, reservations, coming attractions and fares
• Checking service availability and times, and making reservations
• Contacting customers to cancel or confirm reservations
• Organising displays of service availability, times and other information
• Collecting tickets and change from depot clerks
• Signalling drivers to stop and proceed
• Overseeing passengers' safety in emergency circumstances, and opening and closing vehicle doors
• Assisting passengers to board and alight from vehicles and assisting passengers with baggage

Key values of workers in Ticket Salespersons

• Support

  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

• Independence

  Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

• Achievement

  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

• Working Conditions

  Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

• Recognition

  Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Top skills required for workers in Ticket Salespersons

• Speaking

  Talking to others to convey information effectively.

• Service Orientation

  Actively looking for ways to help people.

• Social Perceptiveness

  Being aware of others' reactions and understanding why they react as they do.

• Reading Comprehension

  Understanding written sentences and paragraphs in work-related documents.

• Critical Thinking

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.