Telecommunications Technical Specialists

What the job involves

• Installing, maintaining, repairing and diagnosing malfunctions of microwave, telemetry, multiplexing, satellite and other radio and electromagnetic wave communication systems
• Configuring and integrating network and telecommunications technology with computer software, hardware, desktops, peripherals, databases and operating systems
• Developing and recording logs of the details, locations and status of inventories, parts, equipment and instruments and maintaining the documentation of communication policies, procedures, guidelines and regulations, and quality standards
• Providing technical advice and information, and monitoring the performance of complex telecommunications networks and equipment
• Planning the development of customer access telecommunications network infrastructure
• Liaising with vendors, suppliers, service providers and external resources and monitoring contractual obligations and performance delivery
• Providing ongoing operational support in designing, optimising, troubleshooting, diagnosing, repairing and resolving of telecommunications network performance malfunctions, defects and faults

Key values of workers in Telecommunications Technical Specialists

• Support

  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

• Working Conditions

  Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

• Recognition

  Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

• Independence

  Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

• Relationships

  Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Top skills required for workers in Telecommunications Technical Specialists

• Active Listening

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Critical Thinking

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Active Learning

  Understanding the implications of new information for both current and future problem-solving and decision-making.

• Writing

  Communicating effectively in writing as appropriate for the needs of the audience.

• Speaking

  Talking to others to convey information effectively.