Mail Sorters

What the job involves

• Receiving and checking incoming mail and mail bags
• Assisting with the verification of registered and special articles
• Operating mail processing equipment such as letter preparation lines, letter indexing and sorting equipment
• Performing manual sorting duties and preparing documentation for despatching mail
• Processing underpaid mail, bulk mail lodgements, express mail and other mail services
• Operating letter indexing and sorting machines, multi-line optical character machines and bar-coding equipment
• Investigating complaints regarding lost items

Key values of workers in Mail Sorters

• Relationships

  Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

• Working Conditions

  Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

• Achievement

  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

• Independence

  Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

• Recognition

  Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Top skills required for workers in Mail Sorters

• Reading Comprehension

  Understanding written sentences and paragraphs in work-related documents.

• Speaking

  Talking to others to convey information effectively.

• Critical Thinking

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Coordination

  Adjusting actions in relation to others' actions.

• Active Listening

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.