How to become a Hotel or Motel Manager
Hotel and motel managers plan, supervise and control the operations of a hotel or motel.
Personal requirements for a Hotel or Motel Manager
- enjoy working with people
- friendly, helpful and patient
- able to assist guests with a limited understanding of English
- good communication and organisational skills
- able to record information accurately
- able to work as part of a team
- able to project a professional manner at all times
- good interpersonal skills
Duties & Tasks of a Hotel or Motel Manager
Hotel and motel managers:
- Plan, direct and coordinate accounting, food and beverage services, guest services, maintenance, staff development, and sales and marketing
- Allocate tasks and priorities, coordinate resources, and develop business plans and marketing strategies
- Manage building costs, rents, maintenance, lighting, power, heating, air conditioning, floorings and furniture
- Control capital and operational expenditure
- Prepare reports for senior management
- Make sure government health, occupational safety and licensing regulations are followed
- Carry out marketing and sales activities for rooms, conventions, banquets and conferences
- Supervise arrangement and re-arrangement of furnishings
- Manage the security of the hotel/motel and its staff
- Publicise the hotel/motel through public relations activities in the local business community.
Working conditions for a Hotel or Motel Manager
Hotel and motel managers often work evenings, weekends and public holidays. Whether in a small country motel or an international standard hotel, most managers are very 'hands on'. They have a high level of contact with the public and may have to deal with difficult guests and be on call when problems arise.
Specializations
Club Manager
A club manager runs a licensed club providing food, drink, entertainment, sporting and other amenities for members. Hotel and motel managers often work evenings, weekends and public holidays. Whether in a small country motel or an international standard hotel, most managers are very 'hands on'. They have a high level of contact with the public and may have to deal with difficult guests and be on call when problems arise.
Club Manager
A club manager runs a licensed club providing food, drink, entertainment, sporting and other amenities for members. Hotel and motel managers often work evenings, weekends and public holidays. Whether in a small country motel or an international standard hotel, most managers are very 'hands on'. They have a high level of contact with the public and may have to deal with difficult guests and be on call when problems arise.
