Hardware Technicians

Hardware Technicians support and maintain computer systems and peripherals by installing, configuring, testing, troubleshooting, and repairing hardware.

What the job involves

  • Determines software and hardware requirements to provide solutions to problems
  • Responds to queries on software and hardware problems
  • Installs and downloads appropriate software
  • Adapting existing programs to meet users' requirements
  • Ensuring efficient use of applications and equipment
  • Implementing computer networks, designing and maintaining websites
  • Repairing and replacing peripheral equipment such as terminals, printer and modems
  • May work in a call centre

Key values of workers in Hardware Technicians

  • Working Conditions

    Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

  • Achievement

    Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

  • Support

    Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

  • Independence

    Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

  • Recognition

    Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Top skills required for workers in Hardware Technicians

  • Active Listening

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Speaking

    Talking to others to convey information effectively.

  • Critical Thinking

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Complex Problem Solving

    Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Writing

    Communicating effectively in writing as appropriate for the needs of the audience.