How to become a Insurance Officer

Insurance officers carry out clerical and other functions associated with insurance transactions.

Personal requirements of a Insurance Officer

  • Aptitude for numbers and calculations
  • Sound judgment
  • Strong attention to detail
  • Good communication skills
  • Aptitude for working with computers

Education & Training for a Insurance Officer

You can work as an insurance officer without formal qualifications, but most employers prefer you to gain your Senior Secondary Certificate of Education. You will probably get some informal training on the job. Entry to this occupation may be improved if you have qualifications. You may like to consider a VET qualification in general insurance, life insurance, personal injury management, loss adjusting or insurance broking. As subjects and prerequisites can vary between institutions, you should contact your chosen institution for further information. You can also become an insurance officer through a traineeship. Entry requirements may vary, but employers generally require Year 10.

Additional Information

As an insurance officer, you may be eligible for membership of the Australian and New Zealand Institute of Insurance and Finance.

Duties & Tasks of a Insurance Officer

There are two broad types of insurance: life insurance, which can provide investment and/or life and disability protection; and general insurance, which can cover property in a variety of events (such as fire, water damage, theft of goods and property, marine cover, illness, accident and liability cover).

Employment Opportunities for a Insurance Officer

Insurance officers are employed by insurance and finance companies. They may sell insurance and usually work for wages rather than commission, making competition for available positions strong. Prospects for promotion are better for those prepared to undertake further study in fields such as commerce, economics, law, computer science and mathematics. An entrant to an insurance company generally starts as a clerk and can progress through various departments to positions such as inspector, claims officer, re-insurance officer, loss adjuster, marine underwriter or manager.

Avg. weekly wage:


Future growth:


Employment by state:

ACT ACT 1.1%

NSW NSW 34.5%

NT NT 2.1%

QLD QLD 14.2%

SA SA 10.1%

TAS TAS 0.4%

VIC VIC 31.1%

WA WA 6.5%

Hours worked:



Lower unemployment

Gender split:

Male 61.1%

Female 38.9%

Education level:

Not completed Year 10: 3.9%

Not completed Year 12: 14.1%

Highest qualification is secondary school: 15%

Highest qualification is a Certificate 3 or 4: 10.8%

Highest qualification is a Diploma or Advanced Diploma: 12.6%

Highest qualification is a Bachelor degree: 25.2%

Highest qualification is a Postgraduate Diploma or Graduate Certificate: 18.3%

Age brackets:

15-19 - 0%

20-24 - 9.3%

25-34 - 21.7%

35-44 - 32.2%

45-54 - 22%

55-59 - 4.4%

60-64 - 8.3%

65 and Over - 2.1%

*The data above is sourced from the Department of Employment’s Job Outlook website.

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