Bed and Breakfast Operators

Bed and Breakfast Operators organise and control the operations of bed and breakfasts to provide a short term, highly personalised accommodation and leisure services for guests including breakfast. They ensure that guests' needs, wants and comfort are satisfied during their stay.

  • The Job
  • The Facts
  • Related Courses

What the job involves

  • Oversees reservation, reception and housekeeping activities
  • Plans, directs and co-ordinates the organisation, it's administration and the operation of the establishment
  • Oversees accounting and purchasing activities
  • Ensures compliance with occupational health and safety regulations
  • May provide guests with local tourism information, and arrange tours and transportation
  • Keeps appropriate records
  • Exercises public relations and marketing responsibilities
  • Assesses and reviews customer satisfaction and handles guest complaints

Key values of workers in Bed and Breakfast Operators

  • Independence

    Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

  • Achievement

    Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

  • Recognition

    Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

  • Working Conditions

    Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

  • Support

    Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Top skills required for workers in Bed and Breakfast Operators

  • Service Orientation

    Actively looking for ways to help people.

  • Speaking

    Talking to others to convey information effectively.

  • Social Perceptiveness

    Being aware of others' reactions and understanding why they react as they do.

  • Management of Personnel Resources

    Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Reading Comprehension

    Understanding written sentences and paragraphs in work-related documents.