Certificate IV in Information Technology Support

Upskilled

This qualification is part of the Information and Communications Technology Training Package. It provides the skills and knowledge for an individual to be competent in supporting clients in a range of technical areas. The qualification has a strong information technology base of core units with the potential for inclusion of a range of broader industry-specific units in the areas of service desk, database, sustainability and network support to suit particular needs.

Entry Requirements:

No minimum education

Structure:

22 units: 8 core; 5 specialist; 9 elective

Subjects you can Study:

Core: Contribute to the implementation of the OHS consultation process; Implement and monitor environmentally sustainable work practices; Determine and confirm client business requirements; Create technical documentation; Contribute to copyright, ethics and privacy in an IT environment; Install, configure and secure a small office home office network; Identify and resolve client IT problems; Action change requests. Plus units from specialist groups: Database support; Network communications; Service desk; Sustainability. Plus electives.

Campus Mid Year Intake Study Mode Duration
Mildura
Port Macquarie
Richmond
Shepparton
Tweed Heads
Pakenham
Melbourne
Melton
Perth
Tamworth
Toowoomba
Townsville
Bega
Sunbury
Rosehill
Penrith
Port Augusta West
Aspley
Ballina
Bathurst
St Leonards
Wagga Wagga
Surfers Paradise
Sutherland
Sydney
Ballarat
Nuriootpa
Brisbane
Cairns
Bendigo
Wollongong
Alice Springs
Armidale
Coffs Harbour
Cronulla
Darwin
Dee Why
Mawson Lakes
Campbelltown
Albury
Chermside
Ipswich
Lismore
Mackay
Dubbo
Burleigh Heads
Goulburn
Canberra
Hobart
Launceston
North Sydney
Nowra
Maroochydore
Eight Mile Plains
Griffith
Newcastle
North Ryde
Rockhampton
Singleton
Orange
Geelong
Established in 2009, Upskilled is a Registered Training Organisation that strives to innovate the effective and efficient delivery of vocational qualifications and short courses to working professionals, job seekers and school leavers. As one of the largest Registered Training Organisations in Australia, it partners with businesses and career-minded individuals to secure superior measurable outcomes. Upskilled offers over 100 nationally recognised qualifications across the areas of Business, IT, Management, Marketing, Finance, Community Services, Health and Well-being, Logistics, Events and Tourism, Work Health and Safety. Courses are delivered both online and via its workshop format.

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