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Certificate II in Holiday Parks and Resorts - SIT20216

Tubal Pty Ltd

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS:

This qualification reflects the role of individuals who have a defined and limited range of operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.This qualification provides a pathway to work in a holiday park and resort office, housekeeping, grounds maintenance, or across different operational areas.Possible job titles include:housekeeping assistantjunior handypersonoffice assistant.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Subjects

  • Clean glass surfaces
  • Maintain hard floor surfaces
  • Prepare and serve non-alcoholic beverages
  • Communicate in the workplace
  • Use hygienic practices for food safety
  • Provide housekeeping services to guests
  • Use power tools/hand held operations
  • Provide visitor information
  • Work effectively with others
  • Participate in environmentally sustainable work practices
  • Clean premises and equipment
  • Participate in safe work practices
  • Use hand tools
  • Show social and cultural sensitivity
  • Interact with customers
  • Maintain property and structures
  • Operate online information systems
  • Sell products and services
  • Provide customer information and assistance
  • Produce simple word processed documents
  • Prepare rooms for guests
  • Sort and remove waste and recyclable materials
  • Prepare and serve espresso coffee
  • Receive and store stock
  • Provide general grounds care
  • Maintain cleaning storage areas
  • Organise and complete daily work activities
  • Operate small plant and equipment
  • Provide first aid
  • Access and interpret product information
  • Clean ceiling surfaces and fittings
  • Process travel-related documentation
  • Process financial transactions
  • Source and use information on the holiday park and resort industry
  • Maintain carpeted floors
  • Advise on products and services
  • Create and use spreadsheets
  • Test pool water quality
  • Clean wet areas
  • Source and present information

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