Certificate III in Interior Decoration Retail Services - MSF31018

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification reflects the role of individuals who provide practical assistance and advice to customers on furnishing products in a retail, showroom or domestic environment.They use discretion and judgment in their work roles and adapt and transfer skills and knowledge to different customer situations and needs. Furnishing products may include soft furnishings, furniture, flooring, window coverings or kitchen and bathroom itemsNo licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Subjects

• Sell to the retail customer
• Plan and cost flooring technology work
• Identify materials suitable for kitchen or bathroom construction
• Evaluate the nature of design in a specific industry context
• Apply quality standards
• Make measurements and calculations
• Estimate and cost job
• Explore the use of colour
• Plan and implement sales activities
• Read and interpret work documents
• Communicate in the workplace
• Participate in environmentally sustainable work practices
• Plan kitchen and bathroom projects
• Match furnishing style and materials to customer requirements
• Provide advice to customers on floor coverings
• Engage the customer
• Control stock
• Work in a team
• Provide technical advice to customers
• Work safely
• Provide sales solutions to customers
• Advise customers on interior decoration
• Deliver and monitor a service to customers
• Produce computer-aided drawings
• Create visual design components
• Maintain financial records
• Source and apply information on the history and theory of design
• Provide advice to customers on blinds and awnings
• Process customer complaints
• Measure up and calculate fabric quantities for window coverings
• Produce drawings to communicate ideas
• Provide advice on modular kitchens

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