Certificate III in Ambulance Communications (Call-taking) - HLT31015
Ambulance Tasmania
Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS:
This qualification reflects the role of ambulance communications call-takers who receive calls for service in emergency communication or coordination environments in a range of ambulance service organisations and under direct or indirect supervision. No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Subjects
- Manage personal stressors in the work environment
- Communicate and work in health or community services
- Participate in workplace health and safety
- Interpret and apply medical terminology appropriately
- Recognise healthy body systems
- Process emergency incident calls and enquiries
- Comply with infection prevention and control policies and procedures
- Work with diverse people
- Promote Aboriginal and/or Torres Strait Islander cultural safety
- Work effectively with others
- Work with people with mental health issues
- Mentor in the workplace
- Receive and respond to requests for ambulance service
- Provide advanced first aid
- Work legally and ethically
- Provide first point of contact
- Provide first aid
- Operate computer aided dispatch system
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