How to become a Hotel or Motel Manager

Hotel or Motel Manager

Hotel and motel managers plan, supervise and control the operations of a hotel or motel.

Personal requirements for a Hotel or Motel Manager

  • enjoy working with people
  • friendly, helpful and patient
  • able to assist guests with a limited understanding of English
  • good communication and organisational skills
  • able to record information accurately
  • able to work as part of a team
  • able to project a professional manner at all times
  • good interpersonal skills

Duties & Tasks of a Hotel or Motel Manager

Hotel and motel managers:

  • Plan, direct and coordinate accounting, food and beverage services, guest services, maintenance, staff development, and sales and marketing
  • Allocate tasks and priorities, coordinate resources, and develop business plans and marketing strategies
  • Manage building costs, rents, maintenance, lighting, power, heating, air conditioning, floorings and furniture
  • Control capital and operational expenditure
  • Prepare reports for senior management
  • Make sure government health, occupational safety and licensing regulations are followed
  • Carry out marketing and sales activities for rooms, conventions, banquets and conferences
  • Supervise arrangement and re-arrangement of furnishings
  • Manage the security of the hotel/motel and its staff
  • Publicise the hotel/motel through public relations activities in the local business community.

Working conditions for a Hotel or Motel Manager

Hotel and motel managers often work evenings, weekends and public holidays. Whether in a small country motel or an international standard hotel, most managers are very 'hands on'. They have a high level of contact with the public and may have to deal with difficult guests and be on call when problems arise.


Specializations

Club Manager

A club manager runs a licensed club providing food, drink, entertainment, sporting and other amenities for members. Hotel and motel managers often work evenings, weekends and public holidays. Whether in a small country motel or an international standard hotel, most managers are very 'hands on'. They have a high level of contact with the public and may have to deal with difficult guests and be on call when problems arise.

Club Manager

A club manager runs a licensed club providing food, drink, entertainment, sporting and other amenities for members. Hotel and motel managers often work evenings, weekends and public holidays. Whether in a small country motel or an international standard hotel, most managers are very 'hands on'. They have a high level of contact with the public and may have to deal with difficult guests and be on call when problems arise.

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